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Setting up a LifeStation medical alert system is easy and can be done in just a few steps. If you’re wondering how to set up a LifeStation medical alert system for yourself or a loved one, this guide will walk you through the process to ensure everything is ready for use. Let’s get started so you can have peace of mind knowing help is just a button press away.
– When you first receive your LifeStation Medical Alert system you will see an ‘Open Me First Packet’ that outlines everything you need to know about setting up your system.
– We have created YouTube videos to help walk you through the process of setting up your system. Visit the LifeStation YouTube channel to view the videos. We show you how to install the system with a basic landline telephone, with an answering machine y without connecting to a telephone.
Unpack and Get to Know Your System
When you receive your LifeStation medical alert system, take a moment to unpack it and look over the items included. You should see a base unit, a wearable button (like a pendant or wristband), and a power adapter. Some kits might also include extras like a fall detection pendant or a lockbox. Getting familiar with these parts will make setup a breeze.
Choose the Best Spot for the Base Unit
Pick a central location in your home for the base unit, such as the living room or bedroom. It should be near an outlet and ideally about 3-5 feet off the ground for the best signal and sound. Avoid placing it near metal items, electronics, or appliances that might affect the signal. If you’re using a landline, make sure a phone jack is nearby; for cellular models, check that the area has a good cell signal.
Plug In and Power Up the Base Unit
Once you have the right spot, plug in the base unit. Most LifeStation units have a backup battery, so they’ll still work during a power outage. The base unit should light up or make a sound to show it’s on. Follow any voice prompts or setup instructions it provides to get things started.
Test the System
It’s essential to test the system to ensure it’s working properly. Activate the system by pressing the help button on either the base unit or the wearable device. This should connect you to a LifeStation representative who will confirm your location and check that the system is functioning. Try listening from different rooms to ensure you can hear the representative clearly.
Wearing the Alert Button
Your wearable alert button is the key to getting help quickly. You can wear it as a pendant or wristband—whichever is more comfortable. The button is waterproof, so it’s safe to wear in the shower, where many falls happen. Make it a habit to press the button once a month to test it and confirm it’s working well.
Extra Safety Features
Consider adding features like a fall detection pendant, which can automatically alert LifeStation if you fall and can’t press the button. A lockbox is also useful for emergency responders, allowing them to enter your home if you can’t get to the door. Place the lockbox in a discreet location outside and share the code with LifeStation and trusted family members.
Troubleshooting Tips
If you run into any issues, try these quick fixes:
- Make sure the base unit is plugged in properly.
- For cellular units, check that you have a strong signal.
- For low audio quality, move the base unit away from other electronics that might cause interference.
If problems continue, LifeStation’s customer support team is available to help you through any setup challenges.
Final Tips for Confidence and Safety
Once your LifeStation system is set up, practice pressing the button and connecting to support so you feel comfortable. Regular testing will give you confidence in the system, knowing it’s ready whenever you need it. With the LifeStation system in place, you can enjoy greater independence and peace of mind, knowing help is only a button press away.
– Our customer service team is available 24 hours a day, 7 days a week to answer any additional questions you may have.
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